Order related
Can I pickup my order?
As our goal is to produce your order in the fastest possible way, we cannot guarantee which of our facilities will be producing your order. As such, all orders are completed and shipped directly to you to ensure that they will be received in the time that we have indicated on your order.
Do you offer design services?
Can I pay when my order is complete?
In order to keep our prices as low as possible, we do require that all orders are paid in full at the time the order is placed. You can pay with Visa, MasterCard, American Express and we even accept Interac e-Transfers.
Do you offer products that are not listed on your website?
We are constantly updating our product offering. If you cannot find what you are looking for use our
contact us page to find out if what you are looking for is something that we can help with.
Can I order smaller amounts than what is listed?
Our lowest possible quantity is listed on our price calculator.
Can I order a larger amount than what is offered on your price calculator?
Yes, certainly. Please use our
contact us page and we’ll create a custom quote for you.
Can I get my order faster than what is offered?
For most products we offer a standard and priority production time as well as standard or express shipping. For the fastest option choose priority production and express shipping.
Can I cancel my order?
In order to get your order to you as quickly as possible, your order proceeds to production as soon as it’s approved. We cannot guarantee that your order can be cancelled after it has been approved, but
contact us ASAP and we will see what we can do.
Can I replace my files?
Once you have approved your order it cannot be changed.
Can you modify my files?
Can I come in a sit down with someone to discuss my project?
In order to provide our customers with the lowest possible prices that do not affect the quality of the work that we offer, we do not have retail centres where customer can come in. All orders are based on a DIY model, however, we do offer design services which can be requested via our
contact us page.